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In partnership with Kent Invicta Chamber of Commerce


For a successful business, you need a viable business idea, the skills to make it work and the funding. Discover whether your idea has what it takes.

Forming your business correctly is essential to ensure you are protected and you comply with the rules. Learn how to set up your business.

It is likely you will need funding to start your business unless you have your own money. Discover some of the main sources of start up funding.

Businesses and individuals must account for and pay various taxes. Understand your tax obligations and how to file, account and pay any taxes you owe.

Businesses are required to comply with a wide range of business laws. We introduce the main rules and regulations you must comply with.

Learn why business planning is an essential exercise if your business is to start and grow successfully, attract funding or target new markets.

Marketing matters. It drives sales and helps promote your brand and products. Discover how to market your business and reach your target customers.

Some businesses need a high street location whilst others can be run from home. Understand the key factors from cost to location, size to security.

Your employees can your biggest asset. They can also be your biggest challenge. We explain how to recruitment and manage staff successfully.

It is likely your business could not function without some form of IT. Learn how to specify, buy, maintain and secure your business IT.

Few businesses manage the leap from start up to high-growth business. Learn what it takes to scale up and take your business to the next level.

Q&A: Finding premises

Terry Gilbert, business support manager at North Somerset Enterprise Agency, answers some key questions about finding premises

Should I run my business from my home?

Providing it won't hinder the business or adversely affect your home life, then yes, even if that's just while you're getting established. After wages, premises are usually the biggest overhead, so running a home-based venture can save you a lot of money.

How long can it take to find premises?

It varies, but it can take longer than you imagine to find the right premises. You need to know exactly what type of premises you are looking for - size, type, layout - and in which location. For cost and other reasons, you might need to look at other options, which means your search will continue. Then you have to sort out the paperwork, plus, you might need to fit out, decorate or even renovate the premises, so build in as much time as is necessary.

How important is location?

For businesses that rely on footfall for custom, location is crucial. Even if not, your premises need to be easily reachable by customers, suppliers and staff. If your employees don't own a vehicle, they need to be able to reach you by public transport. If cost-efficient, high street premises are best for retailers. If you have to go off the beaten track, you'll have to spend more on marketing.

How important is it to stick to budget?

You shouldn't overstretch. Burdening yourself with unnecessary additional costs can be disastrous. Look closely at your anticipated sales and all other costs and then work out how much money you can afford to spend on premises. If you can't afford your ideal premises, you'll need to compromise.

Where are the best places to search?

Simply walking around a preferred location can throw up leads - perhaps you'll see an agent's board attached to vacant premises. Local papers are worth a scan, as well as property websites. Ask other business owners if they can recommend properties and agents/landlords. Your local enterprise agency will be able to help. Look at as many suitable premises as possible before making your decision.

How important is security?

Potentially, your premises could be broken into, so security is key. Make sure doors and windows are secure and assess low roofs, entries, etc. Installing burglar alarms and CCTV can be a good additional deterrent. If premises aren't adequately secure, ask the agent/landlord whether they're prepared to pay for all or at least some costs.

Given the state of the property market, is my position strong?

Depends on demand. In some locations, the commercial property market has not been as hard hit as the residential property market. If a landlord/agent is eager to rent, you might be able to negotiate a cheaper price or rent holidays. Before signing any agreement, speak to other businesses that rent from the same source. Also speak to other businesses nearby to find out about business rates, local crime levels, etc.

Will I have to sign an agreement?

Rental agreements with reputable agents/landlords are compulsory, but at least then both parties understand their responsibilities. Seek professional advice before signing an agreement. Don't sign up to excessive terms. You might be able to negotiate a short-term deal in the first instance, say, for 12 months.

Should I rent or buy?

Traditionally, buying property has proved a wise long-term investment. Obviously, you must be able to afford a deposit and your monthly mortgage repayments. Selling premises can provide excellent returns should you move or close down the business, providing demand exists. Buying also protects you from rent increases and, potentially, from being told to vacate. However, buying premises can tie up capital that you will need to grow your business. For this reason many businesses choose to rent premises, which can be more affordable and give you more flexibility.

Any final advice?

Don't rush your decisions. Focus on your real needs, explore all of your options and carefully considered the full implications before you sign agreements. Sometimes you have to trust your gut feeling about premises, but seek professional guidance before you commit.